Chai Ying is a licensed clinical psychologist dedicated to combating the stigma around mental illnesses. She obtained her master’s degree in Clinical Psychology from the Integrated Psychology Program, a collaboration between the University Science Malaysia (USM) and Sultan Idris Education University (UPSI). Having completed her practicum in public hospitals such as Hospital Raja Permaisuri Bainun (Perak) and Hospital Universiti Sains Malaysia (Kelantan), she brings a wealth of clinical experience to her therapy practice. She 

Chai Ying’s professional focus lies in assisting adults dealing with mood, anxiety, and personality disorders. She has also worked extensively with children and adolescents facing emotional and behavioral issues. Her primary therapeutic approach is Acceptance Commitment Therapy (ACT). She also practices Cognitive Behavioral Therapy (CBT) and Dialectical Behavioral Therapy (DBT).

Chai Ying firmly believes that practicing authenticity and self-acceptance lead to transformative changes in individuals’ lives. In her client’s personal journey towards healing and self-acceptance, Chai Ying is here to walk alongside with her clients. In these journeys, she empowers them to embrace their imperfections and fears, to improve their self-esteem, interpersonal relationship or quality of life. So, they can live a value-worth life. 

1. Bachelor of Psych (Hons) (HELP, Malaysia)
2. Master of Clin. Psych (USM-UPSI, Malaysia)

1. Professional Member [CP1-0534] – Malaysian Society of Clinical Psychology
2. Registered Clinical Psychologist [MAHPC(CP)00367] – Malaysian Allied Health Professions Council
3. Psi Chi, the International Honor Society in Psychology, Lifetime Membership
4. HRD Corp Accredited Trainer (2024-2027)

1. Acceptance and Commitment Therapy (ACT) 
2. Cognitive Behavioural Therapy (CBT)
3. Dialectical Behavioural Therapy (DBT)

1. Mandarin
2. English
3. Malay

Corporate Trainer at OPPO Malaysia

1. Developed, designed, and delivered soft skills training modules such as Communication in Sales, Stress Management, Effective Communication etc.  
2. Participated in the planning, execution, and evaluation of the company’s first Management Trainees Program.
3. Mentored, coached, and assessed management trainees.

• Pain is an inevitable experience of life. Yet, we are not necessarily helpless. History has shown mankind that we have the ability to accept, develop skills to overcome obstacles, and heal from the past. Let me to walk along with you in this painful experience, you do not need to be alone in this.
• Happiness is not the absence of pain, but rather the ability to seek out delights and small accomplishments even in the middle of difficult and unpleasant situations.