Malaysia-wide
Online care from wherever you feel comfortable
Meet your care teamWarm, qualified, human.
Online counselling · 6pm–12am daily
Support that meets
you after hours.
Professional online therapy for the thoughts that get louder at night. Calm, confidential support — from wherever you feel most at ease.
Booking continues on SafeTalk, where you can choose a professional, select a time and complete payment.
✓ Qualified professionals
✓ Private & confidential
✓ Consultations from RM80
Available across Malaysia
Every evening
Appointments available daily, 6pm–12am
Qualified team
Clinical psychologists and psychiatric care
Clear fees
See your session price before you book
Why InnerHope
A gentler way to ask for help.
You don’t need to wait until things feel unbearable. Sometimes, you simply need a safe place to put down what you’ve been holding.
InnerHope makes professional support easier to reach after the day slows down — without traffic, waiting rooms, or rearranging your whole life.
Evidence-based careRegistered professionalsConfidential 1-to-1 support
Not sure where to begin?
Check in with yourself.
Our free mental health screening takes just a few minutes and can help you understand what kind of support may suit you.
Find your starting point
A small step. A clear choice.
A self-check, a first conversation or a therapy session: choose the kind of support you are looking for. There is no need to complete a questionnaire before booking.
Free self-screening
Free
Self-guided questionnaire
Reflect on your mood or anxiety with a short questionnaire. This is not a diagnosis or an appointment with a professional.
Start a free self-checkA first conversation
RM80
30-minute screening & consultation
Speak with a professional about your concerns and discuss a suitable next step. Choose this if you would like human guidance before deciding on ongoing therapy.
View consultation optionsA therapy session
RM220
60-minute individual session
Make space for a fuller conversation, whether it is your first therapy appointment or a follow-up session. Available online in the evening.
View therapy optionsNot sure who or what to book? Ask about languages, suitability and fees before deciding. No detailed clinical information is needed in your first message.
Help me chooseHow it works
From booking to feeling heard.
Choose a time
Continue to SafeTalk, our booking partner, to see available evening sessions.
Share your details
Create your booking account and tell the care team what support you need.
Confirm & pay
Review the appointment details and complete payment to reserve your session.
Meet online
Your appointment details are shared after booking. Join from a quiet, private space.
Before you continueSafeTalk is InnerHope’s external booking partner. Its checkout shows the appointment details and applicable terms before confirmation.Read booking terms
Our professionals
Real people, here to listen.
Meet the qualified professionals behind InnerHope. Find someone who feels right for you, then book a private online session.
Clinical Psychologist
Fung Chai Ying
✓ Registered professional · MAHPC(CP)00367
- Languages
- English · Malay · Mandarin
- Areas of support
- Mood, anxiety and personality-related concerns; children and adolescents
Qualifications & clinical profile
- Qualification
- Master of Clinical Psychology, USM–UPSI
- Approaches
- ACT · CBT · DBT
Clinical Psychologist & Registered Counsellor
Teh Yong Xin (Kate)
✓ Registered professional · MAHPC(CP)00768 · KB10459/PA10066
- Languages
- English · Malay · Mandarin · Hokkien
- Areas of support
- Mood concerns, adolescents, neurodivergence and family communication
Qualifications & clinical profile
- Qualification
- Master of Clinical Psychology, UKM
- Approaches
- CBT · DBT · ACT · Family Systemic Therapy
Clinical Psychologist
Reena Gunabalan
✓ Registered professional · MAHPC(CP)00505
- Languages
- English · Malay
- Areas of support
- Mood, relationships, burnout and emotional or behavioural concerns
Qualifications & clinical profile
- Qualification
- Master of Clinical Psychology, University of Cyberjaya
- Approaches
- CBT · DBT · ACT
Psychiatrist
Dr. Lionel Eric A/L Benjiman
✓ Registered professional · MMC 69927 · NSR 144883
- Languages
- English · Malay · Tamil
- Areas of support
- Holistic psychiatric care integrating psychotherapy and medication management
Qualifications & clinical profile
- Qualification
- Doctorate of Psychiatry, UKM · Doctor of Medicine, UPM
- Approaches
- CBT · Interpersonal · Schema · Psychodynamic psychotherapy
A clear next step
Each profile opens the same SafeTalk booking page. Choose your service and professional there, then review the available times and final fee. For psychiatric appointments or help finding a match, ask the admin team before paying.
Clear, simple fees
Invest in feeling more like yourself.
Published therapy and consultation options. Check your selected service, professional and final fee on SafeTalk before paying.
Mental health screening
A Taste of Therapy
RM80
- ✓1 × 30-minute session
- ✓Screening and consultation
- ✓A clear next-step recommendation
Flexible support
Single Therapy Session
RM220
- ✓1 × 60-minute session
- ✓First or follow-up session
- ✓No long-term commitment
Save RM110
5-Session Package
RM990
- ✓5 × 60-minute sessions
- ✓RM198 per session
- ✓Valid for one year
Before you pay
All bookings are non-refundable. Package sessions are valid for one year. Ask the admin team about rescheduling, missed appointments or psychiatric fees before confirming. Read the booking terms.
Room to decide
Feel informed.
Then take your next step.
A booking should begin with clear information, not pressure.
Know what you are booking.
Review the service, professional, session length, fee and appointment terms before confirming. Ask the admin team if anything is unclear.
Understand the booking stepsUnderstand your privacy.
Read how information is handled when you contact InnerHope, book through SafeTalk or attend a session, including the limits of confidentiality.
Read the privacy noticeAbout InnerHope
Established clinical standards, made available after hours.
InnerHope is Malaysia’s after-office-hours online mental health service, powered by MY Psychology’s clinical expertise, supervision framework and governance.
MY Psychology began in 2014 and later established centres in Kuala Lumpur and Kota Kinabalu. InnerHope extends that professional framework online for people who need appointments outside conventional working hours.
Common questions
Know what to expect.
Clear answers before you decide. For anything personal or uncertain, the admin team can help.
Ask us on WhatsAppIs free screening the same as the RM80 consultation?+
No. Free self-screening is a questionnaire you complete on your own; it is not a diagnosis or an appointment. A Taste of Therapy is a paid, 30-minute screening and consultation with a professional. You do not need to complete the free questionnaire before booking.
How do I choose a professional?+
Compare the languages and areas of support shown on each profile. On SafeTalk, choose the service, professional and available appointment time. If you are unsure about suitability or psychiatric appointments and fees, ask the admin team before paying. You do not need to share detailed clinical information over WhatsApp.
Is online therapy confidential?+
InnerHope conducts sessions through Google Meet and treats session content and client records as confidential. Legal and safety exceptions are explained in the Online Care & Confidentiality notice.
What can InnerHope support?+
The team supports concerns including anxiety, depression, stress, burnout, relationships, grief, self-esteem and life transitions. Suitability depends on your needs and the professional you choose.
Who is online therapy not suitable for?+
InnerHope is not an emergency service and does not provide legal or court-related services or psychological assessments through this online offering. If anyone is in immediate danger, call 999 or go to the nearest emergency department.
What do I need for a session?+
Use a computer, tablet or phone with a stable internet connection, camera or microphone, and a quiet private space.
What languages are available?+
The care team offers English, Malay, Mandarin, Hokkien and Tamil across different professionals. Contact the admin team to confirm the best language match before booking.
You can begin tonight
You don’t have to carry it alone.
Take one small, private step toward feeling lighter.
See available timesYou’ll continue to SafeTalk to choose your appointment and complete payment.